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This notice explains the relationship between Conscious Health Connections, LLC ("CHC") and the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). We provide this notice to be fully transparent with our medical practice clients and to help you understand your own HIPAA obligations with respect to your digital marketing.
Conscious Health Connections, LLC is a digital marketing company. We are not a healthcare provider, health plan, or healthcare clearinghouse as defined under HIPAA. As such, CHC is not a "covered entity" subject to HIPAA's Privacy Rule or Security Rule in the course of providing our standard marketing services.
CHC does not access, store, create, transmit, or receive Protected Health Information (PHI) — defined as individually identifiable health information in any form — in the ordinary course of delivering the CHC AI Readiness Program.
All websites built and managed by CHC are marketing and patient acquisition sites only. They are not patient portals, EHR-connected systems, scheduling platforms, or telemedicine tools. Specifically:
Because CHC does not access PHI in the course of its standard services, a Business Associate Agreement (BAA) is generally not required for our typical marketing engagements. However, if you believe your specific engagement with CHC creates a situation where PHI may be involved (for example, if you want us to access your patient management system), please contact us before beginning that work so we can evaluate the need for a BAA.
Even though CHC is not a covered entity, we design all client websites with HIPAA best practices in mind to support your practice's compliance posture:
As a medical practice, you remain solely responsible for your own HIPAA compliance with respect to:
CHC strongly recommends that all medical practices work with a qualified HIPAA compliance consultant or attorney to ensure their full digital footprint — including their website, scheduling system, and email practices — meets applicable requirements.
If after receiving your CHC-built website, you or your team add third-party tools that may collect PHI (such as online scheduling, patient intake forms, or telehealth widgets), the HIPAA compliance of those tools is your responsibility. Ensure any such vendors have signed a BAA with your practice before integrating their tools.
If you believe any aspect of CHC's services has resulted in inappropriate handling of PHI, or if you have compliance concerns, please contact us immediately:
Conscious Health Connections, LLC
Jeff Igoe, Founder & CEO
Kihei, Maui, Hawaii 96753
Email: jeff.igoe@chealthconnections.com
Website: chealthconnections.com
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